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Sensory Overload: Visit the Quicken Loans Arena Sensory Room

April 3, 2018 By: Carissacomment

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This is not a Sponsored Post. I am sharing this information as a Special-Needs parent and an Ambassador for the Cavs Wine & Gold Nation. 

A couple of years ago when Darrick and I were learning about Emma’s Cleft Lip and Palate, and her developmental delays it was a lot to process. We really didn’t learn about her delays until much later, we knew that there were times that there seemed to be a sensory overload but we were unsure of how to handle it.

I remember one particular time when Emma was little we went to the Disney on Ice show, and she cried the entire time after the lights went down. She eased up a bit as the show during intermission but once the lights went down again, the crying started back. I was so stressed because I couldn’t figure out what was going with her. The Sensory Room hadn’t been developed at the time, however, if it had been we would’ve definitely gone to the room for a little bit to calm down. I think she could’ve used it as well as myself because my anxiety was at an all-time high because I couldn’t figure out what was wrong.

I think it’s amazing that my hometown has the first Certified Sensory Inclusive Room!!!

Inside the Sensory Room…

Quicken Loans Area teamed up with KultureCity to create the Sensory Inclusive Room. KultureCity is a non-profit organization dedicated to rethinking accessibility to create acceptance and inclusion for all individuals. In order to become certified, Cleveland Cavaliers and Quicken Loans Arena full and part-team memory attended sensory awareness training. 

“Sensory sensitivities or challenges with sensory regulation are often experienced by individuals with autism, dementia, post-traumatic stress disorder (PTSD) and other similar conditions. One of the major barriers for these individuals is sensitivity to noise and overstimulation, which is a large part of the environment at a sports and entertainment venue.With its new certification, The Q is now better prepared to assist guests with these challenges to allow them to have the most comfortable experience possible when attending any event at the arena.”

Sensory Bags
Sensory bags containing special KCVIP badges, fidget toys, noise canceling headphones and other resources, are available for checkout (at no cost by leaving an ID) at our Guest Services Booths located at Section 100 and Section 200.
Weighted Lap Pads
Weighted lap pads are also available upon request (at no cost by leaving an ID) at our Guest Services Booths located at Section 100 and Section 200.
Sensory Room
For each event The Quicken Loans Arena hosts, there is a designated Sensory Room for individuals who need to regroup after becoming overstimulated. Please reach out to any Guest Services Representative, or stop by a Guest Services Booth, to be directed to the Quiet Space.

Having a place that guest can go when they are overstimulated is EVERYTHING!!! I love that the Q Arena has created this room, and trained its team members on how to handle individuals with sensory sensitivities.

Thank You from a Special Needs Parent that LOVES visiting The Q!

For More Information https://www.theqarena.com/arena-info/accessibility-info

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Meet Carissa…

Carissa (The Green Eyed Lady)

Carissa (The Green Eyed Lady)

I am Carissa, a wife to Darrick, and a mom to Emma, Darrick II (in heaven) and Douglass. I blog at The Green Eyed Lady Blog.

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